Many of our products are hand made, especially our glass pipes, like animal and character glass pipes and glass bats. Each piece will be unique in size, weight, color, and shape; to that effect we always do our best to ensure the maximum amount of conformity between our products and their images on the web page, and if you ever have questions about color, weight or density.. anything that hasn’t been listed in the product description, please feel free to ask!Our shipping is prompt and your item(s) will be packed and shipped within 3 business days from your order. We ship all products from directly from our shop in Brooklyn, NY.. so you can expect them quickly, no worrying about waiting weeks for an overseas pipe only to find out it was intercepted by customs. We also consider your complete privacy in regards to shipment of your order, and ship only under the name “Sunflower”. There is no mention of pipes, water-pipes or bowls on the outside of the packaging. Everything is shipped with a very generous amount of bubble wrap! ☺ !! We are always here to help with any issues, just give us a call at 347.406.7090 during business hours (store hours are listed on the bottom of this page and home page) or send us an email to support@sunflowerpipes.com.
We are a small, independent organization but we do our best to make sure our customers are more than happy!! Our shop is located on the border of neighborhoods: Williamsburg and Bushwick.. in the heart of Brooklyn. So if you’re a local, come in and save your self the shipping!! Located off the Morgan Ave L train stop at 12 Wilson Ave Brooklyn NY 11237 or the JZ on Flushing, as well as the B60 bus which stops right at the corner of Wilson and Flushing Ave. Look out for tutorials, tips , jokes and product updates on our Facebook Pages: Sunflower Pipes and Sunflower Glass Company, Instagram, Twitter, Tumbler, Yelp, Google+ Sunflower Pipes …and of course on our Website Blog and Pipe-School pages!Read Less…